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Campus Update

November 25, 2020

Today (Wednesday 11/25) will be the last day for daily COVID dashboard updates in the fall. The dashboard will be updated weekly on the following Fridays: Dec. 4, Dec. 11, and Dec. 18.

Spring daily updates will resume on Monday, Jan. 11.

November 11, 2020

COVID-19 Winter Holiday and Travel Recommendations

As we continue to see increases across our state and region in COVID-19 infections, we strongly encourage all faculty, staff, and students to continue diligent adherence to the Catamounts Care community standards going into the fall/winter holiday season. Wear a face covering. Practice physical distancing. Wash hands frequently. Stay away from large gatherings. This will be especially important as we enter Thanksgiving break and the winter holiday season. While we all look forward to seeing friends and family this time of year, you should carefully consider your preparations and personal circumstances to lessen the risk. Let’s all show our Catamount compassion and do everything we can to limit the spread of this dangerous disease that continues to wreak havoc in our communities. Now is not the time to let down our guard.

FREE COVID-19 Testing for Faculty, Staff, and Students

Beginning the week of Nov. 16, WCU will begin offering free COVID-19 surveillance testing for faculty, staff, and students in advance of the Thanksgiving holiday. See below for more information:

For Faculty/Staff:

Who: All current WCU employees are eligible. Unfortunately, we cannot cover dependents in the surveillance testing.

When: Wednesday, Nov. 18, from 8 a.m. to 12:30 p.m. and Thursday, Nov. 19, from 1 p.m. to 4 p.m.

Where: Harris Regional Hospital at 63 Healthcare Drive (this is the former WNC Internal Medicine Building located at the first left after turning in to the main Harris Regional campus entrance)

How: Faculty and staff interested in exit testing MUST preregister before 3 p.m. Friday, Nov. 13, by contacting one of the Harris Hospital representatives below and provide the following information:

  • Name
  • Date of birth
  • Address
  • Phone number
  • Insurance card
  • Preferred date of testing

Cindy Whitlock: 828.586.7398 (leave message for callback if necessary)

Meg Balamut: 828.586.7100 (leave message for callback if necessary) or email at

For Students:

When: Monday, Nov. 16, through Friday, Nov. 20, from 9 a.m. to noon and 1 p.m. to 4 p.m.

Where: Madison Hall Yellow Tent

How: Schedule appointment through the Patient Portal at

For Biltmore Park:

Who: All current faculty, staff, and students at Biltmore Park. Unfortunately, we cannot cover dependents in the surveillance testing.

When: Wednesday, Nov. 18, from 8:30 a.m. to 1:30 p.m.

Where: MAHEC mobile testing site at WCU Biltmore Park Offices, 28 Schenck Parkway, Asheville, NC, 28803

How: No preregistration required, but all those requesting tests must provide the following on site:

  • Name
  • Date of birth
  • Address
  • Phone number
  • Insurance card

September 1, 2020

Western Carolina University and the Jackson County Department of Public Health have identified a cluster of 17 active COVID-19 cases involving WCU students residing in Harrill Hall. A cluster is defined by the North Carolina Department of Health and Human Services as a minimum of five cases with illness onsets or initial positive results within a 14-day period and plausible epidemiologic linkage between cases. Please read this message in its entirety for important information.

Western Carolina University and public health authorities will not identify any individual patients, and we will not provide information that may compromise their confidentiality. While these steps are outlined in the Health Insurance Portability and Accountability Act (HIPAA), it is also a matter of personal safety because individuals can become targeted, threatened or harassed should this information be shared.

“We expected there to be cases related to our campus as more than 9,000 students returned for residential in-person instruction this fall,” said Kelli R. Brown, WCU chancellor. “We have extensive protocols in place and will continue to execute our quarantine and isolation procedures.”

University personnel are working in conjunction with the Jackson County Department of Public Health to identify individuals who may be close contacts. Persons who have been in close contact have been instructed to quarantine and will be provided with testing during their time of isolation. A close contact is defined as someone who has been within six feet of an infected person for more than 15 minutes.

“Public health is a shared responsibility – and it is one that we take seriously,” Brown said. “We’ve implemented a series of standards including a mask mandate, lowering classroom density, extensive PPE and cleaning procedures and many other protocols through our Catamounts Care initiative. Additionally, we have erected outdoor tents throughout campus for student, faculty and staff use. We continue to evaluate conditions that may influence our ability to deliver residential operations.”

WCU is prepared for many possible scenarios if local conditions warrant, including a change of instructional modalities, and is strongly encouraging the WCU campus community to continue embracing the Catamounts Care prevention strategies – avoiding mass gatherings, wearing face coverings, practice physical distancing, etc. – for a successful semester. 

WCU is reporting COVID-19 cases on campus at

After today, the university will share information about COVID-19 clusters exclusively on the WCU Coronavirus website and on the university social media handles. Today’s message will be our only use of the Emergency Notification system to report clusters. This communications strategy in no way diminishes the university’s sense of urgency in ensuring that this information is shared in a timely, transparent and accessible fashion. The Emergency Notification system is meant to communicate the most critical and urgent information for the safety of the campus, and the university is following best practices in its use.

WCU is taking all reasonable precautions on its campus and in the community to best promote the health and safety of the campus community. The university is working closely with Jackson County Public Health officials to ensure that proper notifications are taking place.  

It is important that students, faculty and staff, whether on campus or off, continue to monitor their own health and take appropriate physical distancing measures. This is vital to slowing the spread of the virus and protecting the most vulnerable in our community.

Additional safety measures include (consistent with CDC Guidelines):

  • Stay home when you are sick.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose with a cloth face cover when around others
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Practice physical distancing
  • If you are not feeling well, immediately contact your healthcare provider or WCU Health Services. 

There is community spread of COVID-19 and the numbers of individuals affected by the virus will continue to grow. Please monitor the NC Department of Health and Human Services and the Jackson County Department of Public Health for regular updates. Also please frequently check WCU’s dedicated coronavirus webpage.

August 24, 2020

COVID-19 dashboard updated to provide more detailed information.

The newly updated WCU COVID-19 dashboard includes additional information about testing, positivity rates, isolation and quarantine and to provide a more in-depth look at how the pandemic is affecting the campus community.

The initial dashboard was rolled out on Aug. 7, and since then more collaboration with offices on campus and with the UNC System office has occurred to define and access more information about WCU’s COVID activity. The changes make for a more robust, easily understood snapshot of our data.

In addition to a daily count for new positive cases and a cumulative count of cases going back to July 1, the updated dashboard includes a weekly count of new confirmed positive cases, information about the number of tests administered and a weekly positivity rate. The revamped dashboard now includes cases involving subcontractors (in addition to employees and students). The site also has a section providing information about the number of isolation or quarantine spaces in use.

The dashboard can be found at

July 8, 2020

This page will be updated with the latest information on the COVID-19 pandemic on an as needed basis. For the latest information about Western Carolina University's fall operations and procedures, please visit


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